If you own a business, you should think about adopting the WhatsApp Business app. Because of the app’s instant messaging feature and user-friendly UI, you can communicate with your clients more easily. The WhatsApp Business app includes many tools that can assist you with business operations. You can promote your items and services using the Catalog option. The Short link tool makes it easy for potential clients to contact you.
Furthermore, the messaging tools assist you in creating automatic welcoming messages to communicate with your new consumers. You can also program rapid responses to frequently asked inquiries from your clients. You may categorize your messages in the WhatsApp business app, such as pending orders, potential customers, etc.
The WhatsApp Business app was designed to keep small enterprises’ communication procedures running smoothly. Previously, the program supported two active users: one who used WhatsApp Business on a smartphone and another who used WhatsApp Business on a desktop browser.
However, as your company grows, you will need to add more employees to your team to handle business operations. In such a circumstance, your entire group may demand access to the WhatsApp business account. Is it possible to access your WhatsApp Business account from various devices? To put it another way, can several users access the same WhatsApp corporate account?
Is it possible to use WhatsApp Business with multiple devices?
You could only use the WhatsApp Business app on two devices until September 2021. However, you can presently use the WhatsApp Business app on up to five devices simultaneously. However, this is insufficient for large-scale enterprises that receive a high volume of messages due to limited internal communication capabilities and automation options.
Furthermore, advanced technology is required to track huge firms’ team workload and organizational effectiveness. You’ll be relieved to learn that you may eliminate these issues by utilizing WhatsApp business via the API. As a result, there are ways to use WhatsApp with many users. Let’s go over them one by one.
How to Use Whatsapp Business on Multiple Devices
Using the API, you can use WhatsApp Business on many devices.
Businesses have created accounts and shared WhatsApp inbox tools with all team members by utilizing the WhatsApp API. Many people can now access the same performance and respond to client inquiries with this technology. This feature has enhanced WhatsApp’s functionality. To begin using the WhatsApp Business API, you must first choose a WhatsApp-approved partner, such as AiSensy. Let us go over the numerous procedures involved in this method without further ado.
- Go to https://www.app.aisensy.com/signup and sign up for AiSensy. The API should then be integrated with your shared WhatsApp inbox.
- Go to the Manage tab after setting up your AiSensy account and linking it to your WhatsApp Business account.
- Now click on the Agents option below Template Message. Click the Add Agent button to add your team members according to their roles. Your team members can be assigned one of three types of parts. The owners have complete authority. On the other hand, managers have full control over all functions except a few crucial ones, whereas agents can respond to client inquiries.
After you’ve given roles to your team members, they’ll be able to reach out to your clients across different devices with ease. The WhatsApp Business account, on the other hand, will remain unchanged.